Customer Comfort Questionnaire | Infinity Air Conditioning

👤 Customer & Home Info

Name *

Address

Best Phone Number

Best Email *

Preferred Contact Method

PhoneTextEmail

How long have you lived here?

Is this home:

Full-timeSeasonal / SnowbirdRental

⚠️ What's Your Main Concern Today?

Check all that apply.

🌡️ Comfort & Performance

What temperature do you typically set your thermostat to?

Do some rooms feel hotter or colder than others? If yes, which rooms?

Do you ever feel "sticky" or clammy inside even when it's cool?

YesNoSometimes

Do you notice the system turning on and off frequently (short cycling)?

YesNoNot sure

Any weak airflow from vents?

YesNoSome vents

💨 Humidity, Odors & Air Quality

Check any that apply.

Musty smell in closets or certain roomsCondensation on windowsVisible biological growth or mildew concernsBathrooms stay damp for a long timeAllergies worse inside the homePets in the homeSmoke / cooking odors linger

🏥 Health & Household Considerations

Check any that apply to your household.

🔧 System History

How old is your current AC system? (approximate)

When was the last time your system was serviced or tuned up?

Has your system had any major repairs in the past 2 years?

YesNoNot sure

If yes, what was repaired?

Do you currently have a maintenance plan or membership?

Yes — Infinity Comfort ClubYes — another companyNo

🎯 Your Priorities

What matters most to you? Check all that apply.

⬆️ Upgrades You're Considering

Check anything you've been thinking about or would like to learn more about.

UV light purification (eliminates biological growth & bacteria in the air handler)Whole-home dehumidifier (controls humidity year-round)HEPA or media filtration upgrade (better air quality)Smart thermostat / Wi-Fi thermostatDuct cleaning (remove dust, debris, and biological growth from ductwork)New AC system (full replacement)Mini-split / ductless system (for specific rooms or additions)Surge protector for the AC systemNot sure — I'd like your recommendation

📝 Anything Else We Should Know?

Use this space to share anything that didn't fit the questions above — specific concerns, past experiences, or anything you'd like us to know before we arrive.